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You Can Lead a Horse to Water and You Can Make It Drink: The Role of the Work-Plan In Developing and Implementing POCs in Behavioral Health
Kristine Koontz, Vice President Quality & Clinical Services, Keystone Human Services Inc. Victoria Hoshower, Assistant Director of Quality, Keystone Human Services Inc. Michelle Seidle, Quality, Keystone Human Services, Inc..
April 8, 2019
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Describe fundamental process and content elements needed within a Behavioral Health Plan of Correction (POC), from targeted individual/event level responses to systematic organization-wide improvements
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Provide tips and resources on strategically engaging interdisciplinary teams to maximize organizational resources and minimize disruption of services while developing and implementing the POC Work-Plan
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Share lessons learned and provide practical quality management methodologies and take-home tips to ensure “how good by when” POC implementation and methods to preserve gains across time
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