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Making Compliance and Ethics Relevant: Perspectives from the Utilities Industry
Natalie Walker, Chief Compliance and Ethics Officer, Washington Gas. Angelique Dorsey, Ethics Officer, Washington Suburban Sanitary Commission.
September 14, 2020
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Successful compliance program tips for organizations where the risks are localized, but significant; there is exposure from state and local regulators and elected officials; and there is direct impact from customer complaints
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Practical and effective ways to demonstrate the importance of compliance and ethics to all employees, especially those who do not have office jobs
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Ways to leverage the utilities industry's safety-oriented culture to heighten the prominence of organizational core values and the Code of Conduct
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