Jay P. Anstine (jay.anstine@bannerhealth.com) is Compliance Program Director, Western Division, Banner Health, Greeley, CO.

Welcome to “Compliance program essentials,” a new Compliance Today column. Here, we will cover the seven elements of an effective compliance program, with emphasis on the word “effectiveness.” More specifically, we will dive into various topics related to your compliance program functions and activities, highlighting effective ways to administer your program. This month I wanted to cover a component of our work that spans most, if not all, of the seven elements: your written communication.