Ahmed Salim (ahmed.salim@irhythmtech.com) is Senior Director of Ethics and Compliance Services at iRhythm Technologies in San Francisco, California, USA.

Change management comprises steps that assist with the implementation of a transition or transformation within an organization and is also a method routinely used by operational stakeholders in organizations to help drive change. Steps include, but are not limited to:

• Building a coalition,

• Starting at the top,

• Creating a sense of urgency,

• Planning change, and

• Communicating the change.