Kristy Grant-Hart (kgranthart@sparkcompliance.com) is the Managing Director of Spark Compliance Consulting in London, and author of the book, How to be a Wildly Effective Compliance Officer.
Author H.P. Lovecraft was onto something when he wrote, “the oldest and strongest kind of fear is fear of the unknown.” Humans desperately hate uncertainty. During periods of uncertainty, habitual and automatic mental processes are disrupted, creating conflict in the brain that can lead to outsized emotional reactivity and hypervigilance.[1]