Kristy Grant-Hart (kgranthart@sparkcompliance.com) is the Managing Director of Spark Compliance Consulting in London and author of the book, How to be a Wildly Effective Compliance Officer.
Imagine that you’re the coach in the last moments of a big game. Your team is down and only has a 10% chance of winning. You can choose to say, “Folks, we’re almost certainly going to lose this game, but I want you to give it your all,” or, “Team, we’re just a few minutes from victory. Let’s go all-in and win this thing!”