Three ways to improve internal compliance investigations

By Brian K. Lee and Dian Zhang

Brian K. Lee (brian.k.lee@gartner.com) is a Managing Vice President and Dian Zhang (dian.zhang@gartner.com) is a Research Specialist at Gartner in Arlington, Virginia, USA.

Internal compliance investigations are on the increase and taking longer, according to a recent survey by Gartner’s Compliance & Ethics Leadership Council. The median number of allegations per 1,000 employees jumped by 35% from 6.3 in 2015 to 8.5 in 2017. The average case cycle time also increased, by 5%, to a peak of 46 days.

As new regulations emerge and risks grow more complex, your team will have to shoulder even more responsibility and close cases faster and more effectively. We recommend three ways to help you do that.

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