Getting to 100 percent

by Samantha Kelen

Samantha Kelen, MBEC, CCEP (sam@samanthakelen.com) is a Lead Ethics Analyst at Duke Energy in Charlotte, NC.

Over the years, I’ve heard many peers express their frustrations at the effort required to get employees to complete compliance training. It can be one of the most time-consuming activities we undertake. I’ve even heard folks say, “100% completion rates are just not possible.” I may be an optimist, and every organization is different, but I believe 100% is in fact attainable and appropriate as a goal.

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