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Culture Eats Strategy for Breakfast: Strategies for Hotline Branding, Messaging, Management and Beyond
J. Veronica Xu, Chief Compliance Officer, Saber Healthcare Group.
Courtney Liszka, Chief Compliance Officer, Mountain Land Physical Therapy.
2023-05-04
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Identify challenges and barriers involved in handling hotline complaints and managing the process
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Build and maintain rapport with both internal teams and reporters
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Share and apply strategies to promote the compliance hotline and strengthen its effectiveness
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