Tamra L. Smith, Principal Compliance Specialist, Providence St. Joseph Health. Michael D. Sandulak, Director of Investigations, Providence St. Joseph Health. Matt Tormey, Chief Criminal Investigator, Westchester County District Attorney's Office.
November 4, 2019
Evaluation: Identifying goals, assessing the current
program, leveraging internal resources, and
defining roles/responsibilities and scope of work.
Ensuring investigations are valuable (consistent,
high quality), variable (adaptable), and visible
Investigation program elements: Building the team
(identifying the right investigators and partners,
and developing the right knowledge and skills),
assembling the critical tools for your investigation’s
program, and developing metrics to monitor
progress
Communicating for success and sustainability: Delivering well-written and complete reports, demonstrating an effective investigations process to reporters and stakeholders, and obtaining buy-in from senior leaders, stakeholders, and your team
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