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Jennifer Kennedy (jenniferkennedy@barberinstitute.org) is Vice President, Governance, Risk Management & Compliance at Barber National Institute in Erie, Pennsylvania, USA.
I originally wrote this column in early 2017, and I’ve since developed it into a training program, and I think the list below is still relevant today. As the world of compliance gets busier and the expectations grow, you need to have a steady handle on those touchstones that remain true.