The chief compliance officer (CCO) wears many hats, including oversight of the organization’s day-to-day compliance operations and the provision of short- and long-term strategic direction for the compliance program. The CCO is also responsible for managing the department’s human resources.
Since the beginning of the COVID-19 pandemic, employee retention has become a larger focus as compliance departments have seen turnover due to retirements and the “Great Resignation.”[1] Regardless of what is leading to turnover in compliance programs, it is important for CCOs to have a succession plan.