As compliance officers, we are continually placed in positions to influence the actions of others. For example, we conduct investigations, advise leadership, and educate staff—which all play a significant role in obtaining buy-in from our healthcare leaders.  

Unfortunately, we have perception issues when it comes to our roles in the organization. Before we utter a single word, we’re often viewed as an obstacle—like a grown-up version of a hall monitor. That doesn’t mean the perception can’t be overcome. We just need to work at it. Let’s focus on how we communicate a compliance message—“do this” or “don’t do that.” If we want to improve buy-in, then we need to interact with our healthcare leaders in a way that sells compliance without “selling” compliance.