Applying Principles of Continuous Quality Improvement (CQI) to Your Compliance Program Using Root Cause Analysis (RCA)

Maggie Perritt, Compliance Officer.

2022-02-08

  • Continuous quality improvement (CQI) is consistent with maintaining a culture of compliance

  • CQI and RCA are not about individuals and blame, they're about processes and cause and effect

  • CQI and RCA can help demonstrate an effective compliance program

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