Communication key in compliance

By Betsy Wade, MPH, CHC, CAN

Betsy Wade (bwade@signaturehealthcarellc.com) is the Chief Compliance and Ethics Officer at Signature Healthcare in Louisville, KY.

One of the measures of having an effective compliance program is communication. Communication is one of the seven elements of an effective compliance program under the Federal Sentencing Guidelines,[1] in Office of Inspector General (OIG) Compliance Program Guidance,[2] and in the HCCA-OIG Measuring Compliance Program Effectiveness: A Resource Guide.[3]

Implementing a compliance communications plan can help ensure constant, consistent communication on compliance both within and outside the organization. A compliance communications plan identifies the communication methods, frequency, and audiences intended to receive the message.

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The Society of Corporate Compliance and Ethics (SCCE) is a non-profit, member-based professional association. SCCE supports our members' work with education, news, and discussion forums. We are a community of leaders, defining and shaping the corporate compliance environment across a wide range of industries and geographic regions. In developing and maintaining effective ethics and compliance programs, our members strengthen and protect their companies.

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The Health Care Compliance Association (HCCA), is a 501(c)6 non-profit, member-based professional association. HCCA was established in 1996 and is headquartered in Minneapolis, MN. We provide training, certification, and other resources to over 10,000 members. Our members include compliance officers and staff from a wide range of organizations, including hospitals, research facilities, clinics and technology service providers.

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