§ 170.580 ONC review of certified health IT.
(a) Direct review—(1) Purpose. ONC may directly review certified health IT or a health IT developer's actions or practices to determine whether either conform to the requirements of the ONC Health IT Certification Program.
(2) Circumstances that may trigger review—(i) Certified health IT causing or contributing to unsafe conditions. ONC may initiate direct review under this section if it has a reasonable belief that certified health IT may not conform to the requirements of the Program because the certified health IT may be causing or contributing to conditions that present a serious risk to public health or safety, taking into consideration—
(A) The potential nature, severity, and extent of the suspected conditions;
(B) The need for an immediate or coordinated governmental response; and
(C) If applicable, information that calls into question the validity of the health IT's certification or maintenance thereof under the Program.
(ii) Impediments to ONC–ACB oversight of certified health IT. ONC may initiate direct review under this section if it has a reasonable belief that certified health IT may not conform to requirements of the Program and the suspected non-conformity presents issues that—
(A) May require access to confidential or other information that is not available to an ONC–ACB;
(B) May require concurrent or overlapping review by two or more ONC–ACBs; or
(C) May exceed an ONC–ACB's resources or expertise.
(iii) Noncompliance with a Condition and Maintenance of Certification requirement. ONC may initiate direct review under this section if it has a reasonable belief that a health IT developer has not complied with a Condition or Maintenance of Certification requirement under subpart D of this part.
(3) Relationship to ONC–ACBs and ONC–ATLs. (i) ONC's review of certified health IT or a health IT developer's actions or practices is independent of, and may be in addition to, any surveillance of certified health IT conducted by an ONC–ACB.
(iii) ONC's determination on matters under its review is controlling and supersedes any determination by an ONC–ACB on the same matters.
(iv) An ONC–ACB and ONC–ATL shall provide ONC with any available information that ONC deems relevant to its review of certified health IT or a health IT developer's actions or practices.
(v) ONC may end all or any part of its review of certified health IT or a health IT developer's actions or practices under this section at any time and refer the applicable part of the review to the relevant ONC–ACB(s) if ONC determines that doing so would serve the effective administration or oversight of the ONC Health IT Certification Program.
(4) Coordination with the Office of Inspector General. (i) ONC may coordinate its review of a claim of information blocking with the Office of Inspector General or defer to the Office of Inspector General to lead a review of a claim of information blocking.
(ii) ONC may rely on Office of Inspector General findings to form the basis of a direct review action.
(b) Notice—(1) Notice of potential non-conformity—(i) Circumstances that may trigger notice of potential non-conformity. At any time during its review of certified health IT or a health IT developer's actions or practices under paragraph (a) of this section, ONC may send a notice of potential non-conformity if it has a reasonable belief that certified health IT or a health IT developer's actions or practices may not conform to the requirements of the ONC Health IT Certification Program.
(ii) Health IT developer response. (A) The health IT developer must respond to the notice of potential non-conformity by:
(1) Cooperating with ONC and/or a third party acting on behalf of ONC;
(2) Providing ONC and/or a third party acting on behalf of ONC access, including in accordance with paragraph (b)(3) of this section, to the certified health IT under review;
(3) Providing ONC with a written explanation and all supporting documentation addressing the potential non-conformity within 30 days, or within the adjusted timeframe set in accordance with paragraph (b)(1)(ii)(B) of this section.
(B) ONC may adjust the 30-day timeframe specified in paragraph (b)(1)(ii)(A)(3) of this section to be shorter or longer based on factors including, but not limited to:
(1) The type of certified health IT and certification in question;
(2) The type of potential non-conformity to be corrected;
(3) The time required to correct the potential non-conformity; and
(4) Issues of public health or safety.
(iii) ONC determination. After receiving the health IT developer's written explanation and supporting documentation as required by paragraph (b)(1)(ii)(A)(3) of this section, ONC shall do one of the following:
(A) Issue a written determination ending its review.