Lynda S. Hilliard (lyndahilliard@hotmail.com) is Principal of Hilliard Compliance Consulting in Mount Shasta, CA.

Hopefully, we have settled into the daily office routine after attending the HCCA Compliance Institute in April. The glitz of Las Vegas cannot be compared to the frenzy of positive activities surrounding the education sessions, networking opportunities, vendor exhibits, and the important fun of meeting new and different compliance professionals!

Department budgets being what they are, not many institutions can send more than one or two employees to a 3-4 day educational conference that is out of the area and includes travel costs. However, all employees need to keep current on the industry they work in and to understand more fully what they are expected to do. As effective leaders, we strive to support our staff as they become more integrated in the compliance function through daily experiences, as well as pertinent education.