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804 Successfully Managing Your Whistleblowing Helpline during Periods of Industrial Unrest: Lessons Learned from Real Life
Karen Nightengale, Group Ethics & Compliance Director, Entain PLC.
2023-10-04
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Ensure your helpline is in good shape and well-known before things get heated to create trust
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Avoid aggravating the situation through poorly worded, poorly timed, or poorly targeted communication
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Follow standard processes to the letter to avoid accusations of bias or organizational injustice
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